Defect Assist

New Home
Defect Specialists

Free Consultation
& Options Available

Meet the Defect Assist Experts

Defect Assist have extensive experience working with developers, builders, and insurance providers and have an excellent understanding of the new homes market.

Find out more about the team, our qualifications and expertise here.

At Defect Assist we have over 20 years’ experience in new home construction, defects and warranty and have a proven history of resolving the problems and issues that can occur within properties.

Having problems with your new build home?

We understand how builders and developers operate and have the knowledge to identify the route of problems, advise on best ways to seek redress and provide detailed technical reports if necessary.

At Defect Assist, we do not deal with general snagging, but if you have a defect, problem or just need to talk through your issues, we are here to help, guide and advise.

Give us a call on 0113 7331399 and we can help collectively see what the issues are and look at the best way to get the right outcome.

Our Services

Take a look below at the full range of services we provide:


We can produce a detailed technical report of your home identifying any serious defects we find which can then be used to come to a solution with the developer. Including support with snagging surveys, heat loss surveys and more.

Advice and Support

We aim to identify the issues and work with all sides to get your home fixed all while offering you only the best in advice and support along the way.


We work transparently and honestly with all parties to agree a solution - even if there are some serious issues.

Claims Support

Should a claim arise and you need to go through the warranty provider, we can help. We know this process inside out and can give clear advice to try to speed up resolving your issues.

Specialist Reports

If specialist reports are needed with your claim, we will work closely with you and the provider to get you the required experienced professional.


Sometimes quick fixes and emergency home repairs are needed. If this is the case we have partnered with a UK-wide provider who operates an emergency service all year round.

Customer Reviews


“Glenn and Rob are knowledgeable professionals who provided an excellent service…The quality of the snagging report prepared by Rob was excellent, highlighting issues that didn’t meet NHBC standards…they responded to every query almost instantly and kept informing us about every step beforehand with all necessary details…Really a 10/10 service and we couldn’t recommend more. Thank you very, very much! – Wojciech Piatek 2021

If you want to speak to us about our services, book a consultation or find out more, click below to find our contact details.